INTRODUCTION TO THE MAJOR

Hotel Management involves managing and organizing the activities of a hotel efficiently and reasonably, including managing reception, room numbers, financial reporting, handling expenses, and establishing policies and cultural practices in hotel management.

Successful hotel management professionals need communication skills, organizational abilities, and management skills to plan, assign, and motivate staff to implement plans effectively.

STRENGTHS OF THE TRAINING PROGRAM

Students are equipped with and gain practical experience in five main areas:

1. Reception Management

2. Room Management

3. Human Resource and Financial Management:

• Applying knowledge, skills, and attitudes to participate in managing a hotel department or starting a business.

• Mastering services such as tourism, accommodation, dining, entertainment, and customer care.

• Analyzing, problem-solving, and handling typical situations according to professional regulations.

4. Marketing Communication

5. Soft Skills:

• Engaging and persuasive communication.

• Proficiency in office informatics.

• Adaptability, teamwork, and collective cooperation.